Lakeview Neighborhood Alliance (LNA)
The residents of the historic Lakeview neighborhood in Charlotte, NC, face challenges including poverty, inequality, and housing instability.
The Lakeview Neighborhood Alliance (LNA) serves as a community quarterback organization, coordinating various services and programs to improve the well-being of Lakeview residents.
Problem
Difficulty collecting and evaluating data to measure the impact of its programs serving adult and youth residents of Lakeview.
Solution
Design a culturally responsive system that ensures accessible and relevant data collection for the community and a process for regular reporting of program activities.
Methods
Case Management System
Survey Development
Data Analysis
Reporting
Jamaal Kinard, Executive Director
Working with Drew has been an absolute pleasure! His intentional approach to incorporate sound data analysis principles in the work without losing the essence of what it means to be a community in the quantitative, qualitative, and storytelling components of the data collection process is a gift. He really puts the “Common Good” back in the data collection and analysis process. Thanks Drew!!
Results
Common Good Data worked with LNA to build a data management system, design forms and surveys, and develop a regular process for reporting on program activities and outcomes. The results of this work can be highlighted in the 2025 LNA Annual Report.
In FY 2025, LNA provided direct services to 197 households, representing 317 total adults and 167 youth. In the youth database, LNA tracked providing services directly to 162 youth.
In FY25, a total of 3,715 service interactions were provided to Lakeview households, 857 were provided to youth, and 176 were completed by zone captains, reflecting about a 30% increase from FY24.
Since 2020, LNA has distributed $412,500 in gift cards to LNA residents.
94% of residents report that they are satisfied with their interactions with program staff – an increase of 2 percentage points from the year prior!
Congratulations LNA on all the great work!
Podcast
Listen to the Podcast Interview
Jamaal Kinard and Adrian Sundiata discuss the socio-economic challenges faced by the Lakeview community in Charlotte, NC.
They share about the neighborhood's history, efforts to rebuild trust, initiatives like the gift card program, and the importance of systemic solutions to create lasting change in economically disadvantaged communities.